Effective Date: May 1, 2025
Website: https://reflexphysiobc.com
Reflex Physio BC (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number.
Health Information: Details you provide when booking an appointment or submitting a form.
Technical Data: IP address, browser type, pages visited (via cookies and analytics tools).
We collect and use your personal information for purposes such as:
Scheduling and managing appointments.
Responding to inquiries.
Sending updates, newsletters, or promotional materials (only with your consent).
Improving our website and services through analytics.
By providing personal information through our website, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
We do not sell, rent, or trade your personal information. We may share your information with:
Healthcare professionals involved in your treatment.
Service providers who assist in operating our website and systems (e.g., JaneApp).
Legal authorities if required by law.
We implement administrative, technical, and physical safeguards to protect your personal data. Information is stored securely and only accessed by authorized personnel.
Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and improve site performance. You can disable cookies through your browser settings.
Under BC’s Personal Information Protection Act (PIPA) and PIPEDA, you have the right to:
Access your personal information.
Request correction of inaccurate data.
Withdraw consent for use of your information.
To make a request, please contact us using the details below.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have questions or concerns about your personal information or this policy, please contact:
Reflex Physio BC
Langley Location: 5769 201A St #160, Langley, BC V3A 8H9
Vancouver Location: 1200 Burrard St Suite #605, Vancouver, BC V6Z 2C7
Phone: 604-427-3783
Email: Reflexphysiobc@gmail.com